How commerce shifted power to the buyer & what brands can do to prosper

A 30-year visual timeline of channel disruption, industry winners, and the rise of hybrid commerce

Over the past 30 years, the center of power has shifted from mass retailers to digital-native consumers. What began as product-led selling through department stores has evolved into today’s hybrid commerce: flexible, buyer-controlled, and tech-optimized.

This timeline breaks down how wholesale, DTC, and marketplaces have collided and how brands can win the next decade by mastering balance, control, and connectivity.

Commerce through the decades: A timeline of disruption

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